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NEDSS Managed Services can drastically reduce your company overheads, cut down on staff man-hours and free up resources for additional duties company-wide. Our managed solutions also allow companies to benefit from centralised knowledgebase and the specialist expertise of our consultants and technicians.
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Description of Services
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Service Areas | Description | Frequency |
---|---|---|
General |
Document software and hardware changes Data backup and restore Periodical reports – work accomplished, work in progress, etc. |
Monthly or As requested [progress_circle value=”99″ style=”simple” icon=”wrench”] [/progress_circle] 99.9% Service Level |
Servers | Manage servers Monitor all server services Keep Service Packs, Patches and Hot fixes Current as per company policy Check server event logs to identify potential issues Exchange Server user/mailbox management Monitor Active Directory & WINS replication SQL server management Run maintenance services on all drives Scheduled off time server maintenance Install supported software upgrades Set up and maintain groups (account, admin, printers, sales, warehouse, etc) Alert client to dangerous conditions i. Memory running low ii. Hard drive showing sign of failure iii. Hard drive running out of disk space iv. Controllers losing interrupts v. Network cards reports unusual collision activity Educate and correct user errors (deleted files, corrupted files, etc.) Clean and prune directory structure, keep efficient and active |
Ongoing or As needed [numbers start=”0″ stop=”500″ size=”big” icon=”time” suffix=”+”] [/numbers]
Man hours saved |
Devices | Manage Routers, Switches, Firewalls and Desktops Manage Network Printers Manage other Networked Devices Performance Monitoring/Capacity Planning Remote PC Management/Help Desk Remote Printer Management Remote Network Management Remote Server Management Networking Monitoring Onsite Labour |
Ongoing or As needed [progress_bar value=”75″ direction=”right” size=”medium” style=”solid” icon=”money”] Decreased IT Expenditure [/progress_bar] [progress_bar value=”60″ direction=”right” size=”medium” style=”solid” icon=”calendar”] Minimised Downtime [/progress_bar] [progress_bar value=”40″ direction=”right” size=”medium” style=”solid” icon=”download”] Reduced Implementation Times [/progress_bar] |
Packages | 1 – 5 PCs with 1 Server [duplicator icon=”laptop” start=”0″ stop=”5″ max=”5″ direction=”right” style=”solid”] [/duplicator] 6 – 10 PCs / 2 Servers [duplicator icon=”laptop” start=”6″ stop=”10″ max=”10″ direction=”right” style=”simple”] [/duplicator] 11 – 20 PCs / 3 Servers [duplicator icon=”laptop” start=”10″ stop=”14″ max=”14″ direction=”right” style=”simple”] [/duplicator] 20+ PCs / 4+ Servers[duplicator icon=”laptop” start=”13″ stop=”16″ max=”16″ direction=”right” style=”simple”] [/duplicator] |
Please contact us for pricing details [space] [/space] |
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